Frequently Asked Questions
Q1: How do you guarantee the quality of your products?
We have 6 online quality inspectors and encourage production operators to report any problems. A thorough inspection process for all materials is conducted before mass production to minimize flaws.
Q2: Can I provide my own sportswear designs?
Yes, we are well-equipped with the necessary machinery and raw materials to handle custom designs. We have a designated team to ensure high standards and fast delivery for custom orders.
Q3: How is communication handled during the order process?
We use all available tools for reporting quality issues, discussing production feasibility, or forecasting trends to ensure a reliable and comfortable order experience.
Q4: Do you respect copyright and property rights?
Absolutely. We sign confidential agreements with both customers and our staff. We offer permanent confidential protection regardless of our ongoing working status.
Q5: What are your Minimum Order Quantities (MOQ) and lead times?
We are flexible on quantities and offer different price ranges. We can deliver available designs within a week and bulky orders within 4 weeks.
Q6: What payment terms do you accept?
We accept T/T, Western Union, Money Gram, and Paypal. Typically, a 30% deposit is required, with the 70% balance due against the BOL.
Reba Fashion
