1. What is your MOQ?
Usually our MOQ is 100 pcs/color, but we accept small quantities for the first trial order.
2. How can I get a sample?
We can provide existing samples or accept custom designs. Sample charges are refundable when the order reaches a certain quantity.
3. How long is the sample lead time?
3-7 days for existing samples and 7-10 days for customized samples.
4. How long is the mass production lead time?
It takes about 7 days for MOQ and 20-25 days for orders up to 30,000 pcs. Accurate timing is based on quantity.
5. How are shipping costs calculated?
For small quantities, we suggest express delivery to save time. For large volumes, sea freight is recommended to save costs.
6. What file formats do you need for custom designs?
Files in JPG, AI, CDR, or PDF formats are preferred for creating artwork or printing screens.