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Frequently Asked Questions
Q1: Can I receive a product sample before placing a bulk order?
Yes, we provide samples for quality evaluation. There is a sample fee which is refundable once you place a bulk order of a certain quantity. Shipping costs for samples are covered by the buyer.
Q2: What is your Minimum Order Quantity (MOQ)?
MOQ varies by style: 100-200 pieces for traditional customized activewear (mixed sizes), and 500 pieces per design/color for seamless style activewear.
Q3: How are the bulk prices determined?
Bulk pricing is tiered based on the quantity ordered. Higher volumes qualify for lower unit prices. Pricing also accounts for customization requirements and shipping destinations.
Q4: What are your main product offerings?
We specialize in a wide range of high-quality activewear, including leggings, sports bras, tank tops, shorts, jackets, and complete workout sets made from moisture-wicking, durable fabrics.
Q5: What are your standard payment terms?
We typically require a 50% deposit upon order confirmation, with the balance due before shipping. We accept payments via bank transfer and credit card.
Q6: How long does shipping take and what is the cost?
Shipping costs are calculated based on weight and volume. Express shipping typically takes 5-7 days, while standard shipping takes approximately 1-2 weeks.
Reba Fashion
